Techcombank appoints Jens Lottner as its CEO for a second tenure
Dr. Jens Lottner, the current CEO of Techcombank, will continue to lead the bank from August 18, 2025, following the State Bank of Vietnam's decision to reappoint him. This extension comes after a successful five-year tenure marked by significant growth and operational improvements.
Lottner, with over three decades of experience in finance and banking across leading global institutions, has spent more than two-thirds of his career based in Asia. His pioneering efforts in digital transformation have been instrumental in Techcombank's journey.
Under Lottner's leadership, Techcombank's current transformation strategy, centred on the three key pillars of Data, Digitalization, and Talent, has driven remarkable results. In 2024, the bank recorded a pre-tax profit of VND27.5 trillion ($1.05 billion), a 20.3% increase year-on-year, and total operating income rose 17.3% to VND47.0 trillion (~$1.79 billion).
The bank's strong deposit base is evident in its CASA (current account savings account) ratio, which reached 40.9%, with a record CASA balance of VND231 trillion (~$8.8 billion). This indicates robust core deposit growth for the bank.
Techcombank's redefining of financial services through a customer-centric, seamlessly integrated ecosystem has resulted in superior experiences and fostered long-term relationships. The bank led Vietnam’s banking sector in brand health with over a 60% increase in its Brand Equity Index in 2024 and achieved an excellent Net Promoter Score (NPS) of 91 points, ranking in the top two for customer engagement nationally.
Lottner's leadership has been recognised with the "Best Bank CEO in Vietnam (2022–2025)" award at the Asian Banker Global Leadership Awards 2025. Techcombank has also been honoured as "Best Bank in Vietnam" by Global Finance, FinanceAsia, and Euromoney for two consecutive years (2024-2025) and was named "Best Managed Bank in Vietnam" by The Asian Banker.
Looking ahead, Lottner and his team remain committed to advancing Techcombank’s comprehensive digital financial solutions, maintaining its leadership position, and driving future growth in Vietnam. The bank's Overseas Talent Roadshow, launched in 2022, is a testament to this commitment, connecting Vietnamese talent globally in countries such as Singapore, the UK, France, the US, and Australia.
As Techcombank continues to innovate and grow, it is poised to unlock Vietnam's potential to attract tech capital inflows, much like Masan's digital transformation strategy aims to do. The Techcombank Investment Summit 2025, held on July 9 with the theme "New Vietnam: From Vision to Value", is a step in this direction.
References:
[1] Techcombank. (2025). Techcombank's 2024 Annual Report. Retrieved from https://www.techcombank.com/investor-relations/financial-reports
[2] The Asian Banker. (2025). Asian Banker Leadership Awards 2025 Winners. Retrieved from https://www.theasianbanker.com/awards/2025/Leadership-Awards/Winners
[3] FiinRatings. (2024). Techcombank Credit Rating Upgraded to AA-. Retrieved from https://www.fiinratings.com/news/techcombank-credit-rating-upgraded-to-aa-
[4] Brand Finance. (2024). Techcombank Leads Vietnam's Banking Sector in Brand Health. Retrieved from https://www.brandfinance.com/press/11379/techcombank-leads-vietnams-banking-sector-in-brand-health
[5] Global Finance. (2025). Techcombank Named Best Bank in Vietnam. Retrieved from https://www.gfmag.com/global-data/best-banks/vietnam/2025
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