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Support Specialist in IT Operations

West Region Technical Support specialist opening at Akuity, a company established by Argo's co-creators Hong Wang, Jesse Suen, and Alexander Matyushentsev, who previously served as founding engineers.

Technical Support Specialist Role
Technical Support Specialist Role

Support Specialist in IT Operations

Akuity, a venture-backed company founded by key contributors to the Argo project, is rapidly growing to meet the needs of enterprises adopting Argo for GitOps and application delivery on Kubernetes. The company was established by Hong Wang, Jesse Suen, and Alexander Matyushentsev, who were previously founding engineers at Applatix, the company that originally open-sourced Argo in 2017.

After Applatix's acquisition by Intuit in 2018, Argo rapidly expanded within the Kubernetes ecosystem, eventually becoming an incubating project under the Cloud Native Computing Foundation (CNCF). Recognizing the growing demand for commercial support and advanced functionality for Argo deployments, Akuity was founded to provide enterprise-grade support, enterprise features, and reliability guarantees for organizations adopting Argo.

Akuity's mission is to advocate for the Argo open-source ecosystem, share their deep expertise, and serve as a trusted partner for users of Argo tools. The company values humility, authenticity, and diversity, encouraging collaboration, curiosity, and customer success. They remain committed to open-source values, continuing to contribute to the Argo project, support its community, and promote its adoption.

The company has received $25 million in funding from prominent investors, including Lead Edge Capital and Decibel Partners. Today, Argo boasts over 22,000 GitHub stars and is one of the fastest-growing CNCF projects. Major companies such as Adobe, Tesla, PayPal, Capital One, and Peloton rely on Argo to automate their Kubernetes-based application delivery.

Akuity is currently hiring across various roles, including Sales Engineer (EMEA) and Technical Support Engineer, reflecting their expansion and ongoing commitment to supporting the Argo ecosystem. The Technical Support Engineer role requires experience in configuring and troubleshooting Kubernetes infrastructure, familiarity with the software development lifecycle, CI/CD pipelines, or GitOps concepts. The role involves troubleshooting issues, improving documentation, and helping build scalable support processes.

Akuity is an equal-opportunity employer, welcoming candidates from diverse backgrounds. Their hiring policy does not discriminate based on legally protected characteristics. The company operates with a distributed, remote team and encourages collaborative, curious, and dedicated individuals to join its team.

In summary, Akuity is a venture-backed company offering commercial support and advanced functionality for Argo and GitOps. It continues to grow alongside the Argo ecosystem, maintaining strong open-source roots while serving the needs of enterprise customers globally. To initiate the application process, interested candidates can click the provided link.

  1. Akuity is expanding its team with positions for a Sales Engineer (EMEA) and a Technical Support Engineer, as they strive to support the growing demand for enterprise-grade solutions in finance and business sectors, leveraging technology and advanced functionality for Argo deployments.
  2. Recognizing the increasing reliance on Argo by major technology-driven companies such as Adobe, Tesla, and PayPal, Akuity remains committed to fostering the open-source Argo ecosystem, providing expert guidance, and ensuring success for its diverse customer base.

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