Salesforce's customer service platform Agentforce will be fueled by Informatica's premium data management solutions, according to the company's CEO.
In the rapidly evolving landscape of technology, Informatica continues to stand out as a leader in data integration, quality, and governance. The company's latest innovation, CLAIRE, plays a central role in its growth and competitiveness, especially in the GenAI era.
CLAIRE, introduced in 2018, is an AI-powered data management platform that delivers significant productivity improvements, automates data management, and enables natural language-driven data integration and governance. The platform integrates conversational AI features, such as CLAIRE GPT for data exploration and AI workflows that automatically validate and enhance data, democratizing data management across enterprises.
In May 2023, Informatica unveiled CLAIRE Copilot for Data Integration, an AI-powered tool that uses natural language prompts to help users build data pipelines. This simplifies the process, facilitates agent-based AI workflows, and supports real-time data quality APIs and explainability tools—critical for trust and governance in enterprise AI.
The Intelligent Data Management Cloud (IDMC), powered by CLAIRE, is a unified platform handling billions of records with seamless integration across enterprise tech stacks, underpinned by high-level security compliance.
Informatica's growth is also bolstered by its strong presence in India. With over 2,700 employees across Hyderabad, Chennai, and Bengaluru, the company's India-based iLabs are instrumental in building the next wave of CLAIRE AI-driven agents. These agents are designed to automate and accelerate data management, driving enterprise-scale AI adoption.
In May 2025, Salesforce announced an $8-billion deal with Informatica, driven in part by the fact that the data management stack has become the primary hub of growth and innovation in the GenAI era. This acquisition is expected to increase Informatica's customer reach, given Salesforce's customer-centric mindset.
The capabilities that Informatica brings to the table are critical for Salesforce's AI push, known as Agentforce. Salesforce is also interested in Informatica's innovation, including its people.
As a result of these advancements, Informatica's cloud subscription annual recurring revenue (ARR) is expected to exceed $1 billion for this year. Under the leadership of CEO Amit Walia, the company is poised for continued success in the GenAI era, enabling trusted, scalable, and automated data operations.
This AI-native intelligence positions Informatica strongly for growth, enabling it to handle massive data workloads securely and efficiently. The company's focus on automation, productivity improvement, and data governance sets it apart in the competitive tech industry.
Published on August 13, 2025.
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- Informatica, with its AI-powered data management platform CLAIRE, is strategically positioned in the GenAI era for growth, handling massive data workloads securely and efficiently.
- The company's cloud subscription annual recurring revenue (ARR) is expected to surpass $1 billion this year, a testament to its success.
- Informatica's focus on automation, productivity improvement, and data governance sets it apart in the competitive tech industry.
- The acquisition by Salesforce, driven by Informatica's data management stack and innovation, is expected to increase Informatica's customer reach and support Salesforce's AI push, known as Agentforce.
