Retail logistics for Small and Medium Enterprises (SMEs) receives a boost with Click Labs' acquisition of Evermile

Retail logistics for Small and Medium Enterprises (SMEs) receives a boost with Click Labs' acquisition of Evermile

In a strategic move to enhance its logistics and hyperlocal commerce capabilities, Click Labs Inc., a leading SaaS provider, has acquired Evermile, an AI platform specializing in automating retail operations for Small and Medium Enterprises (SMEs).

Evermile, known for its last-mile delivery software and logistics solutions, brings exceptional technology, deep operational expertise, and a platform that merchants love to Click Labs' technology portfolio. This acquisition aims to help SMEs keep up with rising customer expectations and operational complexity in the ecommerce landscape, where traditional enterprise solutions are often too complex or expensive.

Evermile's AI platform automates retail operations including order preparation, delivery, SLA tracking, and customer engagement. Its AI agents and orchestration engines automate processes like delivery routing, support resolution, SLA monitoring, and personalized marketing, streamlining workflows for SMEs. Evermile serves as a "virtual operations manager," handling up to 70% of daily workflows for SMEs.

Since its launch in 2023, Evermile has acquired clients such as UK retailers Ottolenghi, CakeBox, and Paul's Bakery. The integration of Evermile's technology is aimed at helping retailers simplify operations, deliver seamless experiences, and grow smarter in a demanding market.

In the hyperlocal commerce environment, AI-driven solutions like Evermile's have significantly impacted small and mid-sized retailers. These efficiencies enable faster, more reliable last-mile delivery and inventory availability aligned with local demand, supporting small and mid-sized retailer competitiveness.

AI automation is transforming small and mid-sized retail logistics by enhancing demand forecasting, warehouse automation, and delivery efficiency. Click Labs' acquisition of Evermile presumably strengthens their capacity to provide these AI-powered logistics solutions, helping retailers overcome logistics challenges and compete more effectively in local markets.

However, specific details on the acquisition's impact would require further direct sources. In the short term, Click Labs plans to continue operating Evermile as a standalone brand, gradually integrating its AI-driven capabilities into their suite of products, which includes Tookan, JungleWorks, Yelo, and Hippo. The Evermile AI platform is not currently integrated with Click Labs' existing tools, but this is expected to change in the near future.

The acquisition of Evermile by Click Labs is part of a broader wave of consolidation in the retail and logistics tech sectors. Other companies like DoorDash, Uber, and GlobalE have also recently made acquisitions or investments in this space to streamline retail workflows.

Click Labs' suite of products will be deployed across their core markets in North America, Europe, the Middle East, and APAC. Financial terms of the acquisition between Click Labs and Evermile were not disclosed. Evermile, a London- and Tel Aviv-based company, shares Click Labs' mission to help SMEs compete at the highest level globally, across various markets, verticals, and delivery models.

As Evermile joins Click Labs, it brings a focus on closing the technology gap for independent retailers, helping small teams compete effectively without the need for complex, expensive tools or large teams. Evermile's mission to help SMEs compete at the highest level globally aligns perfectly with Click Labs' vision to transform the ecommerce landscape for SMEs.

1. The acquisition of Evermile by Click Labs will likely expand the technology portfolio of Click Labs, enabling them to provide AI-powered business solutions to Small and Medium Enterprises (SMEs) in the finance sector.
2. In the technology sector, this partnership between Click Labs and Evermile represents a strategic move to streamline business operations for SMEs, by automating retail logistics and enhancing ecommerce capabilities.

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