Position: Senior Customer Success Architect - Region: West
In the dynamic world of digital analytics, Amplitude continues to make waves by expanding its team. The company, renowned for its digital analytics platform that helps businesses uncover clear insights about customer behavior, is currently hiring a Senior Customer Success Architect in several West region cities.
Amplitude values humility, ownership, and a growth mindset, principles that are deeply ingrained in its culture. The organization believes in the importance of diversity, equity, and inclusion (DEI) for the creation of better products and solving complex problems.
The top cities in the West region where Amplitude is seeking a Senior Customer Success Architect are Seattle, WA, Los Angeles, CA, San Diego, CA, Portland, OR, Denver, CO, and remotely within the West region. The ideal candidate should have at least 5 years of customer-facing technical experience and prior experience working with SaaS solutions in domains such as product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of Amplitude's integration partners.
Competence in API / SDK concepts, programming languages, and modern web and mobile development is necessary for the role. The Senior Customer Success Architect will serve as a trusted technical advisor, providing strategic consultation and collaborating cross-functionally with teams like Product, Engineering, Platform Support, and Customer Success Manager.
The role involves gathering, organizing, and reporting trends and customer insights to optimize business processes, documentation, and services. Amplitude offers excellent medical, dental, and vision insurance coverages, flexible time off, generous stipends, and many other benefits to its employees.
Amplitude, ranked #1 in multiple categories in G2's Summer 2025 Report, is a leading digital analytics platform used by over 4,300 customers, including notable names like Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's.
Join Amplitude and be part of a team that values humility, ownership, and a growth mindset, while making a significant impact in the digital analytics industry. Apply today for the Senior Customer Success Architect role in one of the mentioned West region cities or remotely within the West region.
- In the pursuit of enhancing their business operations and expanding their influence in the digital analytics industry, Amplitude seeks a Senior Customer Success Architect with a background in SaaS solutions, specifically in domains such as finance technology or business careers.
- As Amplitude continues to revolutionize the digital analytics landscape, they are offering a remote or location-specific role within the West region for a Senior Customer Success Architect, who will utilize technical expertise in API, programming languages, and modern web and mobile development to optimize business processes, documentation, and services.
