NING Service Centers Debut in Shanghai and Bangkok, Elevating the Standard for New Energy Vehicle Aftermarket Service
NING Service Revolutionizes New Energy Vehicle Battery Services
In a significant move towards addressing key consumer pain points in the new energy vehicle (NEV) market, CATL's independent aftermarket brand, NING Service, has unveiled an innovation strategy aimed at creating a closed-loop ecosystem for NEV batteries and services.
At the heart of this strategy is a focus on advanced technical support and maintenance innovations. NING Service offers repair services for battery packs using original CATL components, adhering to strict technical and quality standards. This approach significantly reduces costs compared to full battery replacements.
One of the key innovations in this area is a self-developed ultrasound testing device. Capable of diagnosing battery faults with over 90% accuracy within 15 minutes, this device avoids the need for battery pack disassembly, thus preventing further damage. Early detection of battery issues enables users to mitigate risks, extend driving range, and preserve vehicle residual value.
The strategy also encompasses a closed-loop ecological system for batteries. This system integrates battery testing, repair, second-life reuse (like stationary storage), and recycling. CATL’s recycling subsidiary Brunp collaborates with automakers to rigorously test and classify recovered batteries for repair, repurposing, or raw material extraction, contributing to sustainable aftermarket resource management and high-quality industry development.
Expansion through strategic partnerships and diversified application is another key element of NING Service's innovation strategy. Embracing a "co-creation" philosophy, the service extends beyond passenger cars to commercial vehicles, electric vessels, and sectors like the low-altitude economy. This partnership-driven open model supports sustainable business growth and injects new vitality into the broader new energy ecosystem.
NING Service has also launched large-scale experience centers in seven Chinese cities and internationally in Bangkok, Thailand. These centers serve as hubs for technical support innovation, service model experimentation, and network expansion, enhancing customer experience and promoting orderly development of the NEV aftermarket.
Under CATL's broader strategy, battery swapping is promoted as part of sustainable energy replenishment options. This includes cooperation with car rental companies to deploy battery-swappable electric vehicles at scale, complementing aftermarket services with flexible usage and battery health monitoring platforms.
In summary, NING Service's innovation strategy addresses NEV consumer pain points by offering cost-effective, high-quality battery repair and maintenance services combined with an integrated recycling and reuse ecosystem. This approach, backed by co-creative partnerships and service network expansion, fosters sustainable, high-quality development in the new energy vehicle aftermarket.
The innovation strategy of NING Service, focused on new energy vehicle (NEV) batteries and services, extends beyond finance by partnering with other sectors like low-altitude economy, commercial vehicles, and electric vessels, demonstrating a diversified and co-creative approach to technology industry growth.
In an attempt to create a sustainable aftermarket resource management system, NING Service collaborates with CATL's recycling subsidiary Brunp and automakers for rigorous testing of recovered batteries, ensuring they are repurposed, recycled, or reused, bridging the gap between the technology and finance industries.
