Housing sector witnesses the introduction of Open Banking payments through collaboration between PayPoint and Thirteen Group
Thirteen and PayPoint Partner to Revolutionize Tenant Payments
Thirteen, a leading housing association, has teamed up with PayPoint to integrate Open Banking technology into its services, offering a seamless and secure payment experience for its residents.
The partnership, which was first established in June 2024, has already shown promising results. Since the implementation of PayPoint's Open Banking solution, Thirteen's customers have experienced a 14% reduction in cash transactions. This advancement has been welcomed by Jo Toolan, managing director of payments and banking at PayPoint, who expressed excitement about the expansion of Open Banking technology into the housing sector.
Rob Thompson, strategic lead for rent and income services at Thirteen, praised the collaboration, stating that it has elevated payment solutions and provided residents with more accessible and modernized options. This collaboration marks a significant step forward in how Thirteen customers pay their rent, offering a faster, safer, and more convenient method than traditional card payments.
The integration of PayPoint's Open Banking solution allows tenants to make real-time direct payments from their bank accounts without needing to use card details or complete forms. This feature streamlines the payment process, enhancing convenience and security for both tenants and Thirteen as a housing association.
The partnership aims to provide customers with more control, more choice, and a simpler way to manage their money. Since the implementation of PayByLink, a dedicated payments app has been launched, allowing customers to easily make payments through their own device. The app also enables barcode generation for transactions at over 30,000 PayPoint stores nationwide.
The adoption of Open Banking payments by Thirteen makes it the first social landlord across England and Wales to leverage fintech solutions in the housing sector, positioning it as a pioneer in innovation leadership. The advancement is expected to streamline operations and enable more efficient service delivery to Thirteen's community.
In conclusion, the Open Banking partnership with PayPoint represents a significant leap forward in the digitization and modernization of Thirteen’s tenant payment system. The partnership improves convenience, security, and efficiency in their housing services, offering faster and more secure rent and service payments, and an improved tenant experience.
Key Impacts:
- Faster and more secure rent and service payments
- Improved tenant experience
- Innovation leadership in social housing
- Operational efficiencies
[1] PayPoint supports Thirteen in implementing Open Banking in the housing sector. [2] This collaboration marks a significant advancement in how Thirteen customers pay their rent. [3] Thirteen is the first social landlord across England and Wales to adopt Open Banking payments. [4] The partnership aims to provide customers with more control, more choice, and a simpler way to manage their money. [5] Since the implementation of PayByLink, a dedicated payments app has been launched, allowing customers to easily make payments through their own device.
Additional Reading:
- PayPoint is a Gold Partner of Open Banking Expo UK and Europe 2025, taking place at the Business Design Centre in London on 21-22 October.
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- PayPoint's collaboration with Thirteen has been instrumental in introducing Open Banking technology to the housing sector, modernizing the way Thirteen customers pay their rent.
- Thirteen, a leading housing association, has become the first social landlord in England and Wales to adopt Open Banking payments, showcasing innovation leadership.
- The Open Banking partnership between Thirteen and PayPoint is aiming to offer residents a simpler way to manage their money, providing them with more control, more choice, and improved convenience.
- With the launch of PayByLink, a dedicated payments app, Thirteen customers can now easily make rent and service payments through their own devices, streamlining the payment process.
- PayPoint, as a Gold Partner of the Open Banking Expo UK and Europe 2025, is set to showcase its advancements in the field of Open Banking, further promoting digitization and innovation in the industry.
