BusinessNext, a leading deep-tech company, maintains its impressive run of success: consistent inclusion in Gartner's Sales Force Automation Magic QuadrantTM for an unprecedented 12 years in a row.
BusinessNext, a deep-tech autonomous banking platform, has been making waves in the financial services industry. The company's innovative solutions have earned it a spot in the prestigious Gartner Magic Quadrant for 12 consecutive years, a testament to its consistent innovation and leadership in the field.
The platform is designed to streamline banking operations and enhance sales force efficiency by minimizing manual intervention and enabling autonomous workflows. It offers specialized agents with dedicated solutions for retail banking, corporate banking, and insurance.
Key Features and Innovations
BusinessNext's platform is powered by advanced AI, enabling real-time adaptive decisions and improving customer engagement. It integrates seamlessly with existing banking ecosystems and CRM systems, allowing banks to leverage the platform without significant infrastructure changes.
The platform's advanced workflow automation extends beyond simple task handling, dynamically adjusting based on inputs and outcomes. It is designed to operate with minimal human intervention, automating complex banking processes.
BusinessNext's platform supports scalable operations suitable for large financial institutions, offering secure and robust performance. The platform's AI-powered decision-making capabilities make it a reliable choice for banks seeking to improve operational efficiency.
Recognition and Impact
The recognition from Gartner for BusinessNext reflects its innovation in the financial services domain. The company's AI-driven autonomous operations have set new standards for how banks manage customer engagement and internal processes efficiently.
In the past year, BusinessNext introduced prebuilt Sales AI Agents for various industries and an agent builder that supports custom topics and actions. The company also introduced agentic AI Autoflow Designer enhancements, generative AI (GenAI)-driven call preparation, and a "Model Garden" for prebuilt GenAI models.
BusinessNext stands out for its global reach, with headquarters in Noida and offices in 14 countries across 5 continents, including North America, the Middle East, and APAC. The company serves 7 of the top 10 Indian banks, covering 61% of the country's total banking Assets Under Management (AUM).
With over 1 million users and managing 1 billion end customers globally, BusinessNext is among the top 13 companies globally in the sales force automation platform. The company's Vice President, Rahul Sheth, emphasizes the importance of providing innovative and scalable solutions for sales teams.
For more information about BusinessNext and its solutions, visit www.businessnext.com.
- BusinessNext's AI-powered platform, integrated with existing banking ecosystems and CRM systems, offers specialized agents for retail banking, corporate banking, and insurance, resulting in improved operational efficiency and customer engagement.
- The innovative solutions provided by BusinessNext, including prebuilt Sales AI Agents for various industries and an agent builder that supports custom topics and actions, have set new standards for how banks manage customer engagement and internal processes efficiently.
- With its global reach, BusinessNext's financial technology solutions, which include a "Model Garden" for prebuilt AI models, generator AI (GenAI)-driven call preparation, and autonomous workflows minimizing human intervention, are operated by over 1 million users across 14 countries, serving 7 of the top 10 Indian banks and managing 1 billion end customers globally.
