Apple announces Shopping Assistance via Video Calls
Apple Introduces Personalized Shopping Experience with Shop with a Specialist over Video
Apple has launched a new live shopping experience on their website, called Shop with a Specialist over Video, for customers in the U.S. This service allows customers to connect with an Apple Specialist via a one-way video shopping session, providing a personalized approach to selecting the best iPhone 16 model.
According to Karen Rasmussen, Apple's head of Retail Online, this service is part of Apple's efforts to deliver an even more personalized experience for their customers. Customers can visit our website/shop/buy-iphone to instantly connect with an Apple Specialist, who can guide them through the latest iPhone 16 models, including the iPhone 16 and iPhone 16 Plus, now available in a new yellow color.
The iPhone 16 and iPhone 16 Plus feature groundbreaking safety capabilities such as Crash Detection and Emergency SOS via satellite. Emergency SOS via satellite and Find My via satellite are currently available in Canada, France, Germany, Ireland, the U.K., and the U.S., and will be available in Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal later this month.
Both iPhone 16 models offer an impressive dual-camera system, the powerful A15 Bionic chip, and all-day battery life. The iPhone 16 Plus offers the longest battery life of any iPhone 16 ever. Customers in the U.S. can get up to $600 in credit toward iPhone 16 when they trade in iPhone 11 or later. Trade-in values will vary based on the condition, year, and configuration of the eligible trade-in device. Not all devices are eligible for credit.
During the shopping session, customers can learn about Apple Trade In offers, carrier deals, switching to iOS, and various financing options. The service is designed to offer world-class service and expert advice on selecting the best iPhone 16 model.
Shop with a Specialist over Video is available to customers in the U.S. from 7 a.m. to 7 p.m. PT every day on the Apple website. The responsible party for introducing the service in the United States is not explicitly stated in the provided search results. However, this new service aims to provide exceptional service as customers learn about which iPhone 16 best suits them.
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